Below are some of the testimonials I’ve received from past clients.
“Russ is a consummate professional and has assisted me in completing an Occupational Health and Safety system that was not only accepted by the regulators, but recommended to other companies by the regulator as an example of good practice. It doesn’t get better than that!“Nick Miller
“I have to agree with one of the testimonials on his profile that says, “Makes me reconsider what 5 stars means for everyone else I’ve worked with.”
I’ve worked with many consultants in my career (both on Upwork and in real life.) I’ve found that good consultants provide you with the requested deliverable on time and on budget while keeping you informed on progress. Great consultants on the other hand also do this, but teach you something in the process.
I actually learned something from Russ in his initial proposal, before I even awarded him the contract. He showed me some problems in the document I provided for quote purposes, that I was not even aware of, which would have plagued me down the road. This also answered some long-standing questions I’ve had about Word in mind that I could never quite find the answer to.
Working with Russ answers once and for all, “what’s the difference between working with a professional/specialist vs an amateur/generalist?”
As a result of working with him, I have a new way of working with Word.
I also now have an asset – a properly structured, beautiful, REUSABLE Word template – in addition to my initial request.
And if that’s not enough, he provided videos explaining his work and findings that I can refer back to as needed.
By using Russ for this project, I feel as if I’ve made an investment in my project rather than simply conduct a business transaction.
I cannot recommend this man highly enough.“Steve Pinckney
Russ is incredible!!!!!! A true professional & expert who went above and beyond for us. Thank you Russ!!
“Russ is a highly competent expert in technical editing and copywriting. Russ was able to work as a seamless extension to our business analysis and software development team to craft and update detailed design documents and analysis documents. His experience and expertise improved not only the documents but also our team’s skills and capabilities by showing us new and improved ways of crafting and editing documents. As an added benefit, Russ works/lives in a different time zone which allowed our team to provide him documents at the end of a day and receive them back from Russ when we arrived to the office in the morning. I and our entire team, wholehearted endorse Russ and his excellent work. We will definitely engage him again in the future. Thanks.”Steve Goldsby
“Makes me reconsider what 5 stars means for everyone else I’ve worked with. Russ recorded videos explaining everything he was doing to help our document and how we could do it ourselves going forward. Teach a man to fish… Couldn’t recommend Russ more highly.”Colby Howard
“Yet another job done, on time and well within budget and to a high standard. Russ, you are a joy to work with.“Jan Kampman
“He was great. Fast, attentive. Best of all, knows what he is doing.”Greg Stuart
“Perfect experience. Professional, prompt and articulate. The tutorial videos were perfect. Will be hiring again. Thank Russ.”Gavin C
“Russ is able to combine his technical expertise with a knack for writing and communication to develop effective and engaging teaching content. Great to work with!”Roxanne Kenison
“Russ has been a pleasure to work with, he is extremely knowledgeable and has taught me a lot during our time working together. His communication is excellent, I really appreciated the walk though videos – it made a complex job very easy to understand and digest at my own pace. Thank you so much for all your amazing work, you have made a lot peoples lives a lot easier! hope to work with you again soon.”Hannah Morris
Russ was such a pleasure to work with. He is clearly passionate about his work, and his passion is matched only by his clear expertise. I highly recommend.Jonty Yamisha
“Russ was absolutely fantastic to work with! He explained things to me that I wasn’t quite sure about and the quality of his work was second-to-none. I’ve never – met – anyone who is this much of a whizz with MS Word. There were things I was confident that couldn’t be done… and Russ did them quickly and accurately. Thanks again Russ… I hope to be able to send more work your way in the near future.“Paul Evans
“Five stars isn’t enough.
I wish all my staff and contractors were as professional and good at what they do as Russ is.
Russ helped us develop great looking, versatile, stable, but very complicated macro driven word template. The quality of his work, time management, efficiency and communication are outstanding. We have learned so much we didn’t know through working with him.
He also adds value by providing short videos explaining what he has done, so we can now easily do ourselves things that seemed too complicated to even consider.”Henry Adams
“Excellent work. Great communication- edits made quickly and efficiently with no wasted time. Will use again!”John Carleton
“Excellent work! Very thorough. Would work with him again.”Jeff Auerbach
“Russ was marvelous to work with. Responsive, helpful, knowledgeable, with quick turn around times. We look forward to working with Russ again.”Cheryl Griffiths
“Russ was fantastic! Very knowledgeable and professional, he’s experienced enough to understand just what our needs were. He went above and beyond by producing instructional videos for my staff. I wouldn’t hesitate to hire Russ…”Todd Mobley
“It was great to work with Russ and will definitely be working with him again.
Very knowledgeable, and during the job he taught me a thing or 3 !
Exceptional eye to detail.
Very skilled with Microsoft Word and Adobe which was used on the project.
Exceptional literacy skills.
Very Knowledgeable and experienced in regards to Quality Management and structure.
Assisted in guiding the project to completion, and suggested pivotal improvements.
10 out of 10 – Very impressed.“Brendon Davenport
“Russ did an excellent job! Not only did he return the work well before deadline, but also went above and beyond in comprehensiveness and explaining what he’d done. Will definitely be working with Russ again soon.”Mikkel Lauritzen
“Russ was excellent to work with. He not only completed the job in a timely fashion, but he went over and beyond by providing detailed explanations of how he did the job. He reached out to communicate via skype to ensure my comfort with the end deliverable. He is definitely work considering for your next project..”Dwight Shawrod Riddick, II
“Yet another successful Job Completed. Russ is a great resource that i can always rely on to provide exceptional work and advice to guide a project to successful completion. Thanks Russ.”Brendon Davenport
“We engaged Russ to turn a graphically designed Report Template into a functional and flawless Microsoft Word Report Template. From the beginning of our engagement, Russ was professional, responsive and demonstrated his knowledge of Microsoft Word by asking questions to fully understand our requirements and what 100% satisfaction would look like. I am happy to report that we are 100% satisfied and will without a doubt be looking at employing Russ’ services in the future.”Paula Drayton
“Russ Crowley is a true professional. I had to have a complex manuscript formatted in Microsoft Word for an academic press, and Russ delivered a perfect final product right on schedule. Along the way he was patient, understanding, courteous, and extremely resourceful in getting problems solved. I am 100% satisfied with his work, and I would gladly hire him again. He was great.“David Arndt
“Russ is a true professional and a pleasure to work with. I Recommend highly!”Dr. Jim Roach
“Russ was great. Will be sending him additional work very soon.”William Sutherland
Outstanding job by Russ, thank you.Simeon Khazin
“Russ helped us out of a tight spot, and completed a job for me that was time sensitive and involved a fair amount of explanation and guidance. Russ provided information videos explaining what he had done, delivered the work quickly and I can’t fault his communication. The project delivered was as expected and nothing was too much bother for him. Would recommend for future word projects..“Roxanne George
“Russ over and above exceeded my expectations. His level of professionalism and communication was second to none. Not to forget he was super efficient on turn around as well. Couldn’t recommend him highly enough!”Mike C
“A wonderfully completed job with excellent attention to detail, and even an explanatory video on how some of the work was completed (learned a few new tricks myself!). Will definitely have more projects coming your way. Thanks again, Russ!”Michael S
“Russ communicated very quickly and finished the job very fast! He also provided some helpful resources for me to learn how to avoid the errors in the future. I cannot recommend Russ enough!”Glenn Schweitzer
“I couldn’t recommend Russ more highly. He was knowledgable, created videos so I could understand what was happening all along the way and he was very easy to communicate with. Thanks for your help Russ! I look forward to working with you again.“Grace Hamilton
“I have used multiple book formatters in the past, but none of them came even close to the expertise and skill of Russ. I am – 0% certain I will be hiring him again in the future. I know when I give Russ a job, it will be done correctly without my having to double check everything. I was also blown away by his shooting videos to explain some things to me. He deserves stars well beyond 5!”Nina Hershberger
“I gave Russ, what I would consider quite a difficult project on behalf of a client. He did it quickly, extremely accurately and used his own initiative to make things easier for my client. I will certainly be asking Russ to do more Word conversions if the work comes up. Thanks again Russ! “Paul Evans
“Working with Russ was truly a pleasure! I appreciated his patience, insight and support in my first experience. I’m thankful that he chose to work with my project!”Cametra Edwards
“Well worth the money. Russ sent a video showing me exactly what he was doing to my document. He taught me more in that ten minutes than I learned poking around on the internet for hours. Russ is super fast and knows it all. !”Bret Boscaccy
“Absolutely flawless execution of MS-WORD invoice template. Great communication and prompt delivery of work. Would hire again in an instant.”Naor Chazan
“This was my first book, and I needed it to be formatted for print and Kindle version, etc. Since it was my first I had a lot of questions about the formatting and also how to release it. Russ was very knowledgeable and able to answer my questions and was happy to accommodate me in that. His work was timely and excellent and small changes I required were responded to quickly. Overall I am very pleased having worked with him and would definitely do so again.”Salvadore Poe
“Russ completed the proposal template really quickly and was very helpful with providing instructions on how to use the template. Quality was very good and was happy to make some tweaks based on feedback. Highly recommended.”David D
” Job was time sensitive and Russ nailed it. It’s nice to have professional contractors, like Russ, on here that you can rely on.”Spencer Cox
“Russ did the work on this contract in a highly professional manner and was thorough and on time. – This was not a standard job and required a lot of self education to get an understanding of what was needed. Russ researched and learned all that he needed to know and provided relevant and concise documents. – I thank him for his help and highly recommend to any potential clients. – If you use Russ for a contract you will not be disappointed.”Nick Miller
“As we launched a new brand, we needed a Microsoft Word consultant to create a new proposal document and delivery document template. Russ was extremely professional, communicating timelines and best practices via video – so we could be a part of his process and learn from it. He was also very patient and informative as we worked with him to figure out which word styles we needed in our proposal/delivery document templates. I would recommend Russ to anyone in need of a detail oriented, passionate word specialist.”Confidential Client
“Russ was outstanding to work with. He got right back to me, and completed the project within a few hours. The work was exactly what I wanted. I look forward to working with him again.”James Clary
“Amazing communication, including video explanations with changes made. Works fast and comes up with great suggestions for improvement. Would definitely hire again!”Roger Heijsters
“Russ was a perfect resource for developing a fairly technical and complicated application training guide. The customer for whom we were doing the work changed emphasis mid-project, but the work Russ did is exemplary and we will be able to leverage both the content and the layout to great advantage going forward. Being in vastly different time zones was not a problem for us, and he always provided the expected work in a reasonable time. He asked questions when needed and provided frequent updates to make sure neither of us were going in the wrong direction. He is a very high-caliber resource whom we hope to work with again.”Dan Opyd
“Russ was perfect for the task (and perfect for most tasks, I’d imagine). He is creative, takes the initiative, writes with the right voice, illustrates appropriately, delivers what and when he promises, and even lets you know when he’s not going to be available. I’ll re-hire him once we get our next deliverable together, but in the meantime, if you need someone with Russ’ skills, we can’t recommend him highly enough.”Alex Apostolou